ODR
About the Online Dispute Resolution Platform
The Online Dispute Resolution Platform is an official site managed by the European Commission, aimed at helping consumers and businesses resolve disputes quickly and efficiently without going to court.
If you have any complaints or feel that we have not handled your request satisfactorily, we invite you to contact us before proceeding to use the Online Dispute Resolution Platform.
At Sunmarket, we are committed to providing high-quality customer service and work to ensure that all issues are resolved appropriately.
If you decide to file a complaint through the Online Dispute Resolution Platform, you can access the following link: https://ec.europa.eu/consumers/odr.
In the form, you should indicate our email address info@sunmarket.es in the field corresponding to the company.
For more details about our Warranty and After-Sales Service policies, you can consult our information page at the following link: Warranty and After-Sales Service.
You can also review our General Terms of Sale and our Privacy Policy for more information on our legal terms.
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